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Frequently asked questions

ecuprogram
  1. Will the tune avoid the factory warranty?

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    No one can say for 100% certainty that the remap will be undetectable. However, the modification to the software will not show up on any main dealer diagnostic equipment and therefore unless you tell them that it has been done, they will be none the wiser.
  2. HOW WILL THE TUNE AFFECT MY FUEL CONSUMPTION?

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    Depending on what your requirements are and your driving style depends on what your fuel economy will be. If you go for an outright maximum power output and drive it as so, you can expect to see it decrease as it would without the map. If you get the map to increase torque low down and drive conservatively then it is likely that fuel economy will increase. Please note that fuel economy gains are only likely on turbo diesel engines, petrol engines generally stay the same with some reporting slight improvements, never a loss.
  3. HOW WILL THE TUNE AFFECT THE LONGEVITY OF MY ENGINE?

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    The TUNE will obviously increase the power output of your vehicle and depending on how you drive depends on how reliable it is for you. If you drive it harder then naturally you can expect to decrease the life of your engine but likewise if you thrashed it without even having it mapped then you would expect this to be the case anyway. The TUNE does not in any way stress the engine so the TUNE itself does not affect the longevity, only your driving style. We have TUNEped modern engines with over 200,000 miles without issue so it is very unlikely that you will get issues.
  4. CAN THE TUNE BE REVERSED?

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    THE BEAUTY OF THE TUNE IS THAT THIS PROCESS IS COMPLETELY REVERSIBLE WITHOUT ANY TRACE; THEREFORE IF WITHIN 14 DAYS YOU WANT IT CHANGED BACK, WE WILL CARRY IT OUT FREE OF CHARGE WITH A FULL REFUND. IF AFTER 14 DAYS YOU WISH TO REVERSE IT THEN THERE IS A £50 CALL OUT CHARGE FOR THE PROCESS BUT NO REFUND WILL BE GIVEN UNLESS OTHERWISE AGREED PRIOR TO THE 14 DAYS ELAPSING.
  5. HOW MUCH WILL THE TUNE COST?

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    Most of our TUNEs cost from $400 + GST, however, every vehicle and engine variant differ​ so please contact us by 1 403 479-3650 or emailing contact@ecuprogram.com for a full detailed quote.
  6. I HAVE EXISTING MODIFICATIONS, WILL THIS AFFECT THE TUNE?

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    Existing modifications can sometimes bring good benefit to enhancing the software so let us know in advance.
  7. I INTEND TO MAKE FURTHER MODIFICATIONS

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    Again, let us know what you’re planning so we can advise the best way forward and can even offer great package deals on other performance upgrades.
  8. WHAT ABOUT INSURANCE?

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    This is up to you. We have to advise that you inform your insurance companies that the TUNE has been carried out but as there is no way for them to read this map, it is up to you what you do. It is your responsibility.
  9. WHAT WARRANTY DO YOU OFFER?

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    As we change nothing on your car other than a software map, there is nothing for us to give a warranty on other than the contents of the software against corruption and faults. If for some obscure reason you suffer a problem, we will do our utmost to help you including returning your car to standard for any testing. We offer 2-year​ warranty on the software itself.

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